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infostrait offers a complete range of services to support product lifecycle management.


Health Check

A SmarTeam Health Check involves a preliminary technical analysis of an existing ENOVIA installation and configuration. Purpose of this analysis is to determine the state of the ENOVIA configuration.


Consultancy

Our consultants have extensive knowledge of and experience with ENOVIA SmarTeam/V6, but also manage other PLM packages so that audits of implementations do not have to be limited to procedural audits, but can also include actual technical implementation details.


Implementation

By optimizing the deployment of new technologies, infostrait experts help you to install, configure and integrate this software into your current practices. We focus on building the right technological base required for processes to take advantage of the strengths of the technology.


Training

The infostrait portfolio consists of four standard ENOVIA SmarTeam and several additional training courses. infostrait has fot a training site in the area of Apeldoorn.


Support

Support For support and outstanding service, clear agreements between the customer and infostrait are being made. Such agreements are recorded in a Service Level Agreement (SLA). By entering into an SLA, it is clear what each party may expect from each other. Usually the following issues are included in the SLA agreement: intake of an existing implementation; pro-active advice on new versions [...]